Privacy Policy

Scaleur ("Scaleur", "we", "us") provides done-for-you marketing and sales services for course, coaching, and mentorship businesses, along with a client dashboard hosted on subdomains of scaleur.com. This policy explains what information we collect, how we use it, and the choices you have. It applies to scaleur.com, our client dashboards, and the calls, texts, and emails we handle as part of our services.

Information we collect

Information you give us. When you book a call, fill out an application or opt-in form, or become a client, we collect information such as your name, email address, phone number, company details, and your answers to application questions.

Information collected during our services.When we run marketing and sales for a client's offer, we process information about that offer's leads and customers on the client's behalf: contact details, call notes and outcomes, appointment history, messages, and payment records. Sales and strategy calls may be recorded for quality, training, and record-keeping. Where the law requires, you will be told a call is being recorded before it starts.

Information collected automatically. Like most websites, we receive standard technical data such as IP address, browser type, pages visited, and referring URLs, and we use cookies needed for the site and dashboard to function (for example, keeping you signed in).

How we use information

• To provide, operate, and improve our services and dashboards
• To schedule, confirm, and follow up on booked calls
• To contact leads on behalf of our clients about offers those leads applied to
• To track sales performance and report it to the relevant client
• To send service messages such as booking confirmations and reminders
• To comply with legal obligations and enforce our terms

Calls and text messages

If you provide your phone number when booking a call or applying to an offer, you agree that Scaleur or the offer owner may call or text you about your application, your appointments, and the offer you applied to. Message frequency varies and standard message and data rates may apply. Reply STOP to any text to stop receiving texts, or HELP for help. Consent to texts is not a condition of purchase.

How we share information

We do not sell your personal information. We share it only with:

• Our clients. If you are a lead or customer of an offer we run, the offer owner sees your information in their dashboard. Their own privacy practices also apply.
• Service providers that help us operate, such as hosting, telephony and SMS carriers, calendar and video meeting providers, email delivery, and payment processors. They may use your information only to provide those services.
• Legal and safety. When required by law, legal process, or to protect rights, safety, or the integrity of our services.

Data retention

We keep personal information for as long as needed to provide the services and meet legal, accounting, and reporting obligations, then delete or de-identify it. Clients control the retention of their own lead and customer records inside their workspace.

Security

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections, access controls, and workspace isolation between clients. No system is perfectly secure, so we cannot guarantee absolute security.

Your choices and rights

You can request access to, correction of, or deletion of your personal information by emailing hello@scaleur.com. If we process your information on behalf of a client, we may direct your request to them or pass it along. Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR, and we will honor those requests as the law requires.

Children

Our services are for business use and are not directed to anyone under 18. We do not knowingly collect information from children.

Changes to this policy

If we make material changes, we will update this page and the effective date above. Continued use of the services after a change means you accept the updated policy.

Contact

Questions about this policy or your data: hello@scaleur.com.